News - Press Release

Automated Valet offers premium solution for hotel valet operations

Plantation, Fla. November 2010 – Guests at resort hotels charge everything to their rooms from dining to spa treatments. With Automated Valet’s Front Desk Manager, they can also charge their valet parking fees. Front Desk Manager is a feature of the AVPM  operating system. It integrates parking information with a hotel’s database to automatically add valet charges to a guest’s final bill.

Connecting the valet podium to the front desk saves time for staff and customers. Front Desk Manager gives hotel employees the ability to enter guests’ vehicle information into the valet system so cars can be checked in and requested from either location. Billing is an easier task because all charges are compiled and accessible at the front desk.

For guests, the feature saves them time whenever they use their vehicles. They can request their car from the front desk, at the podium and they can use their room key or valet ticket to do so. At check out, they pay just once for all the services they enjoyed.

The Front Desk Manager interface can be customized to meet the needs of a hotel or resort. Different entry fields can be created for a hotel with unique amenities or rotating rate schedules. AVPM  and its features, including Front Desk Manager, can be integrated with any hotel management system.

Streamlining any interaction with hotel and resort customers will benefit the bottom line, says Automated Valet Founder and CEO Ken Gulec.

“No one goes to a hotel to wait around for their car or stand at the front desk reconciling valet charges,” Gulec says. “They want to enjoy their vacation or attend to their business.”

Front Desk Manager makes hotel and resort parking simpler for everyone involved. For guests, valet parking and their experience at the front desk will make up most of their interaction with hotel staff. Making these interactions as pleasant and efficient as possible can really affect the guest’s perception of their visit.

AVPM  and its many features come with total technological support from Automated Valet .

AVPM , the only valet parking application of its kind. For more information visit www.automatedvalet.com or www.valetparkingapps.com

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